Infinite Medical Spa (“we,” “us,” or “our”) is committed to protecting the privacy of our users and clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.
Introduction
Your privacy is of utmost importance to us. By using our website (www.infinitemedicalspa.com) or engaging with our services, you consent to the collection, use, and disclosure of your personal information as described in this policy. This Privacy Policy is subject to periodic updates, and your continued use of our services constitutes acceptance of any changes.
Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Address
- Date of birth
- Medical history relevant to treatments
b. Non-Personal Information
We automatically collect certain non-personal information when you use our website, such as:
- IP address
- Browser type
- Device type
- Pages visited and time spent on the website
- c. Sensitive Information
For certain medical treatments, we may collect sensitive information, such as:
- Skin analysis data
- Medical history
- Photos (e.g., for treatment records or assessments)
How We Use Your Information
a. Service Provision
- Booking appointments and consultations
- Providing personalized treatment plans
- Responding to inquiries
b. Marketing and Communications
- Sending newsletters and promotional offers (with your consent)
- Informing you of new services or updates
c. Analytics and Improvement
- Analyzing website usage to improve user experience
- Conducting customer satisfaction surveys
d. Legal Obligations
- Complying with regulatory and legal requirements
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These tools help us:
- Analyze website traffic and user behavior
- Personalize content and advertisements
You can manage your cookie preferences through your browser settings.
How We Protect Your Information
We implement robust security measures to protect your personal information, including:
- Encryption of sensitive data
- Secure servers and restricted access
- Regular audits and staff training
In the unlikely event of a data breach, we will notify affected individuals and relevant authorities as required by law.
Third-Party Services
We may share your personal information with trusted third parties for purposes such as:
- Payment processing
- Email marketing services
- Analytical tools (e.g., Google Analytics)
All third parties are required to comply with privacy standards and protect your data.
Your Privacy Rights
a. Access and Correction
You have the right to:
- Request access to your personal information
- Request corrections to inaccurate or incomplete data
b. Withdrawal of Consent
You can withdraw your consent for the collection, use, or disclosure of your information at any time, subject to legal or contractual obligations.
c. Data Deletion and Portability
You may request deletion of your personal information or transfer it to another organization. Certain records may be retained as required by law.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Records related to medical treatments may be stored for a period mandated by healthcare regulations.
Children's Privacy
Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental or guardian consent.
Links to Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing personal information.
Updates to This Privacy Policy
his policy is reviewed and updated periodically. Significant changes will be communicated through:
- Website notifications
- Email (if you’ve opted in for communications)
Contact Us
If you have questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
- Email: info@infinitemedicalspa.com
- Phone: (519) 709-6494